As you consider various nonprofit and government accounting software choices, an important yet often overlooked consideration is the reseller with whom you choose to work. Resellers are the matchmakers of the technology world, working with end users like you and companies like AccuFund to ensure a perfect long-term fit. Resellers support optimization, drive ongoing innovation, and help customers adapt to changing needs. A good reseller is an excellent listener, problem solver, and industry expert who understands the daily challenges that government and nonprofit accounting software solves.
In this article, we’ll share more information on the vital role that resellers play in the software selection process. Then we’ll introduce you to a few top resellers recently honored for their
work.
What Services Do Software Resellers Provide?
Software resellers provide several services:
- Consulting and planning
- Continuous optimization and training
- Compliance, integration, and system health
- Extension of your team
The service that your organization needs now depends on where you are in the software selection, buying, and implementation cycle. A good reseller excels at one or more of these services; great resellers knock it out of the park in all categories.
Strategic Consulting and Planning
The first item, strategic consulting and planning, may seem like an outlier. After all, if resellers are matchmakers looking to partner organizations with the right software, what does strategic consulting have to do with it?
This is where a good reseller adds outstanding value. They understand their client’s mission and industry. Understanding their operational challenges goes hand-in-hand with understanding the industry. Good resellers spend time with their clients, learning about their unique business model, funding structure, compliance requirements, and long-term objectives.
It’s only after developing a thorough understanding of the entire business picture that resellers can provide recommendations for accounting software. Recommendations should be tailored to the problems you need to solve in your industry. They aren’t one-size fits-all. A good reseller takes the time and makes the effort to dig in deep so they can provide you with the right platform to address your challenges now and while developing a sound foundation for future growth.
As time goes by, you may find that your organization needs more strategic consulting services, especially when facing changes in the operating environment. Whether adapting to new grant reporting requirements, responding to shifts in funding sources, implementing updated regulatory mandates, or adjusting to market conditions that affect their constituencies, you need partners who can help you leverage your accounting software to navigate transitions smoothly. Good resellers partner closely with their clients, offering insights on system modifications, workflow adjustments, and reporting configurations that can help them adapt to changing circumstances while maintaining compliance and operational efficiency.
Continuous Optimization and Training
Buying new government or nonprofit accounting software isn’t like buying new office computers. New software requires both continuous optimization and training to ensure you’re receiving maximum benefit from all it has to offer. Good resellers keep the conversation going with clients long after the software has been set up and launched, informing and educating them on improvements and additions. Rather than simply delivering software and moving on, effective resellers maintain regular communication channels to share updates about functionality
improvements, security enhancements, and additional modules that may benefit their clients' specific operational needs.
Resellers should offer both initial training and continuing education. Many provide training themselves, but some partner with other companies to offer sessions tailored to their clients’ needs. These training sessions should go well beyond which buttons to push to run reports or access accounts. It should include optimizing workflows, implementing best practices for data management, and leveraging advanced features that align with the organization's financial reporting requirements. The goal is to ensure that nonprofit and government organizations can
adapt their software usage as their needs evolve and as new regulatory requirements emerge.
Compliance, Integration, and System Health
Compliance, integration, and system health are other areas where resellers add considerable value to the software that you purchase.
Nonprofits, governments, and municipalities all work under strict requirements guiding their accounting and financial management. They must be prepared for audits at any time, and they must provide financial reports easily accessible by constituents. Experienced resellers understand regulatory frameworks and can configure accounting systems to automatically capture and maintain the data needed for audits.
Another area where resellers add value is through regulatory guidance. Many resellers go the extra mile to update their clients on changing regulatory frameworks and industry challenges. Some develop custom reports, data visualization tools, and interactive dashboards that transform raw financial data into actionable insights for decision-makers. This is a big help for organizations that need to share data for financial reports, grant requirements, and more.
True Extension of Your Team
The best software resellers don’t feel like resellers - they become part of your team. They work so closely with you that what begins as a vendor relationship evolves into a true strategic partnership. Some reseller relationships with clients last years, even decades, because of the value that resellers bring to their clients. And, because they’re involved for many years with their clients, they get to know their corporate culture, priorities, and challenges so well that they can add even greater value to the dialogue. Organizations that truly value long-term relationships will find no better partner than a good AccuFund reseller dedicated to their success.
Top Resellers 2025
Each year, we present to you resellers honored for their work in various categories. Please join us in a round of applause for the following companies chosen as the 2025 winners this spring:
- 2025 Reseller of the Year, Government Sales in Units: Prime Mountain
- 2025 Reseller of the Year, Overall Sales Leader – Contract Value: ComputerWorks
- 2025 Reseller of the Year, Nonprofit Sales: Inventive Systems
- 2025 Reseller of the Year, Conversions to Anywhere: EMK
- 2025 Reseller of the Year, Support Excellence: Deep South Software Services
Congratulations to all!