Many government and public sector agencies struggle with outdated or siloed systems. Even the federal government isn’t immune to dealing with aging systems. The GAO flagged aging systems in many government agencies, including the Small Business Administration and the Department of Defense, that are between 20 and 59 years old!
Such systems are no longer merely inefficient; they’re expensive to maintain, and the more they age, the harder they are to update and expand with the latest technologies to improve service and interoperability. Aging systems aren’t set up for modern improvement like AI efficiency enhancements, and few work together seamlessly